Flexible work is a modern, flexible form of work that doesn't conform to the structure of a traditional 9-to-5 position at a specific location. "Flexible" means employees are allowed to customize their work hours, location, and sometimes workload based on…
Modern organizations—Tivazo included—have become adept at mobilizing talent across time zones, cultures, and continents. In this post, you'll learn effective techniques for managing distributed teams, particularly for Agile, and real-world examples, and why Tivazo's approach in the remote work revolution…
Performance Review phrases focused on quality of work, meaning you are providing feedback on the accuracy, thoroughness, consistency, and overall quality of employee output. In other words, how well the employee delivered on the deliverables, how frequently errors occurred, how…
The difference between a boss and a leader is more than just academic; it has a significant impact on overall company culture, team performance, innovation, and ultimate success and growth. It doesn't matter if you are working with a team…
Call center monitoring is more than listening to calls — it provides visibility into how your business communicates, solves problems, and delivers value to customers. With the right monitoring systems, businesses can look beneath the surface of customer interactions to…
In this post, we are going to look closely at working hours in a year—what it is, how we derive them, and how I can help you manage them smarter using Tivazo (my experience).Understanding working hours in a year is…
Creating a monthly attendance sheet in Excel with a formula is not just for tracking presence - it's an opportunity to create a data-driven habit to guide managers, HR teams, and educators to make informed conclusions. Here at Tivazo, we…
This guide will cover everything you need to know about using a daily time record Excel sheet—how to create, automate, and, most importantly, know when you need to outgrow it. Freelancers, managers, and small teams looking to track time smarter…
Employee Evaluation lies at the core of any successful organization. It's used by companies to measure performance, ascertain high-potential talent, or address inefficiencies. But the traditional modes of employee evaluation are time-consuming, bias-prone, and offer little to real-time insights.That's where…
It is the rise of BPO companies in the Philippines that has pigeonhole the nation into being considered as the capital of the global outsourcing arena. Its workforce remains in demand worldwide for their BPO workforce skill sets, low cost,…
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